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Oral Presentations Assignment

11/29/2017

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One of the stated objectives for the course I'm teaching this fall, "Professional Report Writing," requires that students be able to "present information orally." Given the course's focus on written reporting and our rhetorical approach to thinking about professional writing, I wasn't entirely sure how to make this component of the class stand out from my students' prior experience in speech and debate classes.

Most of my students are in the field of business, trekking dutifully, twice a week, to the English/Philosophy building. They have taken a number of courses on presentations and public speaking, especially in business contexts. They are juniors and seniors and so, at this point, have given a number of presentations of their individual and group projects throughout their coursework here at Tech.

I had thought of several activities we could do where students engage in micro-presentations and then use the follow up critique and discussion as a way to explore how professional reporting orally relates to the concepts we had explored in class. But my concern was that the amount of time this could take, given our obligations to meet other course objectives, wouldn't leave us enough time for--or worse, wouldn't naturally lead us to--a discussion about how the professional oral report is both rhetorical and related to the previous written work they had done. My fear was also that we'd get hung up on the micro-physics of presenting: how should I stand, should I use note cards, how do I cope with pre-presentation jitters, do I have to dress up, and so on.

Whenever I am struck by some conundrum regarding what I want students to learn and the limitations I face in helping them learn it, I often try to make that visible and invite students to think through the challenge with me. It isn't always helpful for students to see the pedagogical mechanics at work "in" or "underneath" assignments. But I think that--especially with students late in their undergraduate career--it is important to get them thinking in a meta-existential way about what they are doing and why and how the artifice of a class does or does not prepare them to do the thing we're learning about.

So this semester I invited my students to co-create the rubric for the oral presentation with me. I told them that of course it would be easier for them (and me, frankly), if I just sat down and wrote out what I expected of them for the assignment. I told them that some instructors have an enormous amount of courage and co-create entire course syllabi with their students. While I don't have that kind of courage, I thought this would be an opportunity to practice a kind of shared power in evaluating that I hope to move towards more and more as I grow as an instructor.
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And on some level it is very much about power and control. I'm as anxious about maintaining control of my classroom as the next instructor. Of course, I understand intuitively that a maximally controlled environment doesn't create ideal learning conditions. It also contradicts my own experience as a learner which is characterized more by a semi-anarchic exploration of whatever interests me in the moment folded back on, or oscillating around previous areas of interest and study I have established for myself.

Make no mistake, it was a bit of an anarchic day in the classroom. Students, recognizing that they have been given a chance to shape how they are evaluated, in a perfectly reasonable attempt to conserve their own energy, tried at first to insist on criteria that they think will be "easier" to complete than others. I have no stones to throw, what instructor hasn't themselves taken the easier path when it comes to assignments? 

But I began by asking students to confront head on what they'd been told about presenting previously. What had been emphasized? What do they remember?

Then I invited them to think about this assignment, the oral presentation of their recommendation proposals to be submitted at the end of the term. I asked them: Based on what we've talked about in this class, what should be your focus in this assignment and my focus for evaluating you? I then asked them to come up with criteria for evaluating those points of focus. They then had to prioritize the areas of focus and ultimately divvy up the 100pts allotted to the assignment.

While it took a little doing, in both sections we very quickly got to a discussion about the relationship of form and content, the rhetorical nature of both, and what might be important about presenting orally vs. a written context.

My heart was warmed when, somewhat independently, they recognized that just getting the content straight wasn't really the point of the exercise. But what was important was precisely their ability to clearly, concisely, and professionally present that content in a way that their audience for their proposals recognized as such. They made the connection between the rhetorical approach to writing and the oral presentation.

It was also very much baby steps towards something for me as an instructor that I want for my students, my classrooms, and myself--the classroom as a place of shared inquiry, where our work as co-learners is governed less by formal, reductive evaluation tools (points, letters, etc.) and more by skills of thought and practice that are deeper and more complex than we are used to.
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Technical Communication in the Wild: 3 seconds

11/22/2017

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Me: Oh, sweet! You only need three seconds to warm up a pop tart in the microwave!
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Narrator: He would need more than three seconds to warm up a pop tart in the microwave.
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Document Design Assignment

11/15/2017

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Classrooms, challenging, fraught spaces though they may be on any given day, can be thrilling, invigorating places to be. Places where something new (even if just new for you) begins and points you toward a better way.

Yesterday was one of those days. 

New assignments are always a source of anxiety for me. The thrill of trying something untested is always undercut for me by the concern that the tasks or activity itself doesn't really meet the learning objectives for the course. Or that some unforeseen dynamic will derail the idea. And that anxiety is always compounded when you're trying to work outside your specific area of specialization.

I am not a design person. I love design, but it's not my wheelhouse professionally or personally. But Tuesday was Document Design day in Professional Report Writing.

So I had students break out into 4-5 groups of 3-4 people and assigned them a space on the whiteboards that line the walls on the west and north of the classroom. I drew three blank spaces, an enlarged rectangle to simulate an 8 1/2 x 11" sheet of paper, a 15.6 inch laptop screen, and a 6" smartphone screen. All enlarged to a scale roughly 4:1.
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Students then took markers and re-designed the presentation of a document* provided in Tebeaux & Dragga's textbook The Essentials of Technical Communication (3rd ed.). I asked them to redesign it for deployment in both a paper document, but also a web-page, and a smartphone interface.

The exercise, I hoped, would get students thinking about what changes they can make to document's design. But I also wanted thinking about design in the context of two other interfaces that use the paper-document as a governing metaphor. This could challenge students to think more about the complexities of document design, the affordances available to them even on paper, that would aid them as they compose and write in professional settings.

Most of my students this semester are not going in to fields that will require much of them in terms of design. So it seemed to me that the fairly basic nature of the assignment was permissible. Though I am already thinking about how I might re-integrate this kind of work into next semester, earlier and in relation to larger assignments.

They did a good job, really embracing the task and thinking carefully about the design choices they had available to them. The "buzz" these kinds of assignments can create always warms my heart a bit. Overheard snippets of debate about design and composition choices provide ambient feedback about the pedagogical value of the assignment.

If we struggled with the assignment at any point, it was managing the time students had to produce the three documents, some choosing to bail after producing relatively simple design changes with others risking running out of time altogether, delving more deeply into the possibilities than the constraints allowed.

I also wrestled with what it was I wanted the practice of drawing the web-browser and smartphone designs to illuminate about drawing in a more traditional document format (even when electronically represented in PDF or Word document, the conventions created by "paper" still hold in most professional writing contexts).

While it can be unnerving, I sometimes try to make these uncertainties visible to my students, trusting that they can see things I can't. The discussion with my second section was more energetic and fruitful due entirely to improved management of the class time on my part (section one perennially struggles with having to be the guinea pig as I craft this particular course configuration for the first time).

Students seemed to think that designing briefly in the other two interfaces helped them think about content placement, balance, and headings more carefully. The hierarchy of information presentation is incredibly important on a smartphone, but recognizing this allowed us to think about how this is also true on a traditional document--in fact is just as important.

The exercise, again, while simple and certainly needs improvement, was interesting and exciting for both me and my students (for them, because perhaps it made the time go more quickly more than anything else :-). But more importantly it is something I can build on in how I think about instruction, in design and also tech comm/professional writing more generally. I'm also scheming how the assignment could be configured for online deployment.

If you have particular assignments you use in writing or design courses, new ones or ones you have been using for years, I'd love to hear about them!

*Figure 5-15 on p. 109 of the 3rd edition for those who use the text as well.
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Once again: What is it you DO?

11/8/2017

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In my new position with Texas Tech's stellar Technical Communication and Rhetoric program, I have the good fortune to be surrounded by stellar colleagues. Passionate, intelligent people they care very much about the field, what we are doing, where we are headed.

I've appreciated the moments of serendipity that comes from working in the same building as the bulk of my co-workers. From the just-in-time suggestion about a classroom activity or an insightful comment about how to refine a web search, it has been, by far, the best part of my short time here.

My colleagues Drs. Greg Wilson and Rachel Wolford recently published an article, "The Technical Communicator as (Post-Postmodern) Discourse Worker, with the Journal of Business and Technical Communication. In this article they continue to wrestle with the question of what it is technical communicators do and the extent to which the heretofore ubiquitous "postmodern" approach to positioning the technical communicator as subject in the workforce is still a valuable way to consider their position, the nature of their work in the economy. It showed up for me just as I was wrestling with Jeyraj's article about which I posted last time. They challenge my thinking in very productive ways.

Wilson and Wolford give a very useful overview of how and the extent to which "postmodernism" gave technical communicators the ability to "map the terrain," if you will, of the social, cultural, and economic dynamics with which this kind of "knowledge worker" had to contend.

Yet they note there is a substantial limit to the value of a "hermeneutics of suspicion" that po-mo theory advanced (Henry, 2006, is the exemplar here). Rather, the shift needs to be to one of "action" a "hermeneutics of situation," a post-postmodern perspective which Nealon (2012) proposes be an: "active engaged praxis within existing conditions" (p. 111, quoted in Wilson and Wolford, 2017, p. 18). This dovetails, according to Wilson and Wolford, with Gramsci's "war of position" whereby "all societal groups can engage in counter-hegemonic action to redefine the commonsense assumptions that constrain what is possible and sanctioned by the most dominant societal groups" (p. 18).

If postmodernism enabled us to position technical communicators "critically," (and here I think Jeyraj's positioning of tech comm knowledge workers as "liminal" still holds), the pivot to a "post-postmodern" provides a "theoretical base whose critique is generative and not suspicious" as well as built on a "set of skills that provide access to workplace discourse, and "a workplace whose interest in distributed efficiency coincides with a worker's interest in discourse authorship" (Wilson & Wolford, 2017, p. 21).

If the post-postmodern terrain is a space of discursive guerrilla warfare (to paraphrase and apply Gramsci here), then Wilson and Wolford propose mêtis as a tactic we teach students to use. A Greek term defined as "cunning intelligence" (2017, p.  22). Here Wilson and Wolford call upon Dolmage (2009), DeCerteau (2011), and Brady (2003) to flesh out what using this  "flair, forethough, subtlety of mind, deception, cleverness, opportunism, and experience might mean for technical communicators (Dolmage, 2009, p. 5, quoted in Wilson and Wolford, 2017, p. 22) . 

They see in Slack (2003) a gesture of what this might look like:​ 

The lesson that is revealed for technical communicators by these lines of flight is, to my thinking, that technical communicators need, apart from the more obvious technical skills (basic writing and speaking skills for example) a finely tuned sense of what it means to negotiate the affective terrain within which their discipline is composed. (p. 205, quoted in Wilson and Wolford, 2017, p. 23)

Greg and Rachel's article came at a kairotic moment for me as I am trying to take advantage of this brief lull between the completion of my PhD and the full onslaught of obligations that beset tenure-track professors. Given my interests in Activity Theory and Actor-Network Theory I am all here for a focus on praxis and activity. I fully support the notion that "operationalizing" postmodern categories of critique is of limited value. But I think the suspicious "mapping" practices of critical theorists still need to be in the curriculum, tech comm or otherwise.

The implication of Nealon's claims that it might be possible to take "rampant commodification of fast, late, or just-in-time capitalism as a neutral beginning premise" (Wilson and Wolford, 2017, p. 15) doesn't sit well with me (Wilson and Wolford, to be fair, note it is "provocative"). And I may just be beholden to notions of value inherent to systems that may not be justified or warranted. There is something exciting, joyful, and potentially productively transgressive about the idea of mêtis. 

But I am still gripped by the idea that we as writers, technical communicators, citizens, persons generally should be able to control our processes with precision. I'd be curious to see if or how you can "systematize" a pedagogy of mêtis. Because I am still obligated to meet learning objectives, to homogenize to one extent or another my teaching practices so that the commodity of a "technical communication education" can be assessed across students' experiences (ultimately by those who own the means of knowledge work production, if we are honest).

I will certainly need to keep wrestling with this. You should too. Read Greg and Rachel's article. Cite it in your published work, early and often. If you have thoughts, leave me a comment!

​Cheers.
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    Beau Pihlaja, PhD

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